Computers in the Workplace

  

 Computers are a part of many industries, from grocery stores, hospitals, fast food places, and more. The industry I decided to talk about is the industry that I currently work in, which is the finance/ banking industry. At my current job at Bank of America/ Merrill Lynch, we are very much a computer-heavy industry. Most of all, the positions at the company I work for utilize computers except outside FSAs. Since I work in the back offices, Computers are important because we bring money electronically from other institutions and process wire transfers from the brokerage to the bank. Our internal support team uses computers to offer support to other departments using computers to search for the answers to a problem or clarification on a situation. We even have a tech team who helps us with computer issues. 

Since some of my co-workers work from home, we still use computers for office meetings. So, people in the banking industry need to be computer literate because we deal with clients' money, and knowing how to use computers, even if it's just the basics, will avoid messing up someone's account and potentially causing an error that can cause clients to take their money out of our institution. 

Technology will be a massive part of the finance industry in the next ten years; since the pandemic, banks have had to rely heavily on technology to allow their employees to work from home, conduct meetings, and do transactions. Even now, few banks solely operate online, such as Ally Bank and Chime. Nowadays, banks are opening up checking accounts, processing transfers, and making trades easy with technology without having to be face-to-face and interact with someone. As technology continues to grow, so will the banking industry, as both work hand in hand together to service the clients, from our apps to the computers we use in the offices to help the clients reach their financial goals.